Privacy Policy

Angels of Hope Homecare

Effective Date: February 2024

Angels of Hope Homecare ("we," "us," or "our") is committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, address, phone number, email address, date of birth, social security number, and other identifying details.
Health Information: Medical history, treatment plans, care assessments, and any other health-related information necessary to provide personalized care.
Billing Information: Payment details, insurance information, and other financial data required for processing payments.
Technical Information: Data about your interactions with our website, such as IP addresses, browser types, and cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Care Services: To create personalized care plans, communicate with clients and caregivers, and ensure the best quality care.
Billing and Payments: To process payments, manage billing information, and communicate with insurers.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and healthcare standards.
Improving Our Services: To improve the functionality of our website, customer experience, and overall service offerings.
Communication: To send important updates, respond to inquiries, and provide relevant information to our clients and partners.

3. How We Protect Your Information

Angels of Hope Homecare takes data protection seriously. We implement various technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. We use encryption, secure databases, and limit access to sensitive information to authorized personnel only.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

Service Providers: We may share data with trusted third-party service providers who assist us with billing, care management, and technical support.
Legal and Regulatory Authorities: We may disclose your information when required by law or to comply with legal obligations or government requests.
Care Coordination: With your consent, we may share relevant health information with your healthcare providers, family members, or other caregivers involved in your care.

5. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You may request access to your personal information and ask for corrections to any inaccurate or incomplete data.
Data Deletion: You may request the deletion of your personal information, except where we are required by law to retain it.
Opt-Out: You may opt out of receiving marketing or non-essential communications from us at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your online experience. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Angels of Hope Homecare

Phone: 317-737-4047

Email: info@angelsofhopehhc.com

Address: 5401 S East Suite 113, Indianapolis, Indiana, 46227